Complaint Review: VERIZON WIRELESS

I received a free phone from Verizon wireless. I had a contract for 500 anytime minute and 5000 night or weekend minutes. I returned my phone before the end of the 14 day, so that cancelled the contract I had with Verizon and I had numerous problems with them when I call customer service and did not want to deal with them anymore.

I received a bill from Verizon a couple weeks later, that claim that I owed them $637.00. So I added my bill up and everything on it only added up to $337.00. So they gave me credit for some weekend and nights and other mistakes they had made on the bill, but still the bill they sent me is 348.00.

I think this is a problem that is out of control with all the cell phone companies, and if you don't read your bill carefully they will get everything they can out of your pocket.

Julie
Everett, WA 98204, Washington
U.S.A.