Complaint Review: Verizon Wireless

It seems like every biil I receive from Verizon Wireless is never the stated bill per contract agreement. I was on the 1350 minutes plan and averaged about $115 bucks a month. Now I switched back to $39.99 a month and then they zap me with a "delayed overage charge" of $ 46 and some change. The new bill totaled $115. Is this a coincidence (the amount being the same) or a RIP-OFF. I think its a RIP-OFF!!!

Whenever I call them its the same old story! I had trouble with my phone and had to go back to them for a 3rd phon before they got it right. I had to wait acouple hours each time I took it back, they had to test it and I had to wait. When I cam back they had not had a chance to look at the phon yet and I had to wait another hour. This kind of stuff pisss you off as well. I think they are a monopoly on the cell phone market and need better competition to make them more marketable.

Signed,
1 pissed off customer

Brian
Halifax, New York
U.S.A.