Complaint Review: Verizon Wireless

Verizon Wireless is a ripoff. Back in September 2007 I started getting Data charges. I called to see what this was for. They stated it was for game downloads. I haven't ever downloaded any games. They did credit it them for me.

So, the next month there were more Data charges. I contacted them again and stated that I've never downloaded games. They had me check my phone for these games. There were no games on my phone. They stated I must have taken them off. Like I'd know how to do this. I requested a block put on the phones so this would not happen again.

The next month more data charges. I called again stating there was a block on the phones how could this happen. They stated they didn't know how this happened and they would look into it and call me back. I never received the call.

So, I went with a new phone service because my two year contract was up December 16, 2007. I called Verizon on that day and stated I wanted to cancel my phone service.

I then received another bill from verizon. I called and stated I had cancelled my service why was I getting a bill? They stated it was for November to December. So, I paid the bill.

Now January 31st I receive another bill. I call Verizon and they stated that the phone service was still active. I stated I had called on December 16th to cancel my phone service. They stated that the phone call was disconnected before the service was disconnected. This is a bunch of bull! They also stated that my service would not be cancelled until February 15th the end of the billing cycle. So, they want me to pay for 2-months of service After I cancelled the phones.

I have been upset and having to argue with verizon monthly since September 2007. I want everyone to know that Verizon will rip you off every chance they get.

Angie
Cory, Indiana
U.S.A.