Complaint Review: Verizon Wireless

I have a two year contract with Verizon which is close to termination date. I went to the Verizon store to purchase a replacement phone using my insurace which I had purchased from Verizon. I purchased the phone and signed what I thought was my credit card receipt.

When I call Verizon to find out when my contract expired I was told that when I purchased the new phone my contract was renewed for another 2years. I was not told this at that time . If I had been told then I would not have agreed to renew my contract as I have had problems with Verizon in the past.

Keda
winter springs, Florida
U.S.A.