Verizon Wireless RIPOFF wrongfully billed, changed plan added numbers Tampa Florida
Verizon wireless is the worst company ever. I've been a customer for 3 years. I recently extended my contract and added someone on my plan that was with a competitor. This was in Dec 04' since then I have been charged with two early termination fees! My number was disconnected during christmas. I had no way of talking with my family, I called customer service with those idiots informing me that I requested my phone to be turned off.
Why would I have my phone turned off when i just renewed my plan DUMBASS? Since then I have ran into one problem after another. The latest is that my new bill Sept 05' is 480.00 dollars. i called customer servive with "Shawn" giving me an attitude and trying to cange my plan telling me i went over my minutes. I have the family shared plan with a 1000 minutes, free nights and weekends. "Shawn" told me i only have a plan with 500 shared minutes. There is no winning with a big company like this. I hope the C.E.O and the other fat cats run into legal problems and get put-away in the slammer ony to get screwed because they have been screwing us for way too long!!
Jeremiah
Lutz, Florida
U.S.A.
4 Updates & Rebuttals
Genieve
Phoenix,Arizona,
U.S.A.
Questions
#5Consumer Suggestion
Mon, September 26, 2005
Did you ever look at your bills when you got them? You would have seen what your plan entailes. If you extended your plan, then your features and minutes will be the same as when you started your contract.
If your original contract says 1000 minutes, then you can have the bill corrected. If not....sorry. What did you do about the Early Termination fee?
Im sorry you had a bad experience, but in all honesty you may need to do a little homework first. If its the company's error, Im sure they will take care of it.
Good luck
Genieve
Phoenix,Arizona,
U.S.A.
Questions
#5Consumer Suggestion
Mon, September 26, 2005
Did you ever look at your bills when you got them? You would have seen what your plan entailes. If you extended your plan, then your features and minutes will be the same as when you started your contract.
If your original contract says 1000 minutes, then you can have the bill corrected. If not....sorry. What did you do about the Early Termination fee?
Im sorry you had a bad experience, but in all honesty you may need to do a little homework first. If its the company's error, Im sure they will take care of it.
Good luck
Genieve
Phoenix,Arizona,
U.S.A.
Questions
#5Consumer Suggestion
Mon, September 26, 2005
Did you ever look at your bills when you got them? You would have seen what your plan entailes. If you extended your plan, then your features and minutes will be the same as when you started your contract.
If your original contract says 1000 minutes, then you can have the bill corrected. If not....sorry. What did you do about the Early Termination fee?
Im sorry you had a bad experience, but in all honesty you may need to do a little homework first. If its the company's error, Im sure they will take care of it.
Good luck
Genieve
Phoenix,Arizona,
U.S.A.
Questions
#5Consumer Suggestion
Mon, September 26, 2005
Did you ever look at your bills when you got them? You would have seen what your plan entailes. If you extended your plan, then your features and minutes will be the same as when you started your contract.
If your original contract says 1000 minutes, then you can have the bill corrected. If not....sorry. What did you do about the Early Termination fee?
Im sorry you had a bad experience, but in all honesty you may need to do a little homework first. If its the company's error, Im sure they will take care of it.
Good luck