Complaint Review: VERIZON WIRELESS

Verizon Wireless Ripoff - Buyers Beware.
I went to a Verizon Wireless Store on 66th Street in St Pete FL. The agent ordered me a Droid incredible and stated my phone would be in on Thursady. One month later no, phone arrived. They gave me a used HTC phone and charged me for a DROID. I had to go direct to Verizon direct because the store was closed due to ripping off customers. Next I ordered a DROID X and setup an unlimited plan for calls, data, and int'l call plan for $29.00 extra.

I recieved bills consistently for over $350.00 a month and now it's $784.00 last month, over $300 add'l charges for overages. I called three times to get this corrected. The agent stated they would correct it, verified it was corrected, and never credited my bill. I paid the $350 monthly and Verizon has disconnected my phone 3 times. I am constantly sent to customer care, they say I am credited because it somehow was not applied, and the next day, disconnected for non-payment, again. In four months of having Verizon wireless, my nills are over $2,800.00.. Soooo, anyone thinking about switching to Verizon Wireless, DON'T DO IT. I have spoken to over a dozen friends and business associates who have experienced the same... Verizon will rip you off.

I cancelled all my Verizon services two years ago beacuse they took $1,300.00 out of my bank account, instead of my $130.00 bill. It took 4 months and 37 hours on the phone with Verizon and Bank Of America to get my money back.   I had to go directly to to the CEO's office and threaten a shareholder lawsuit before they would return my $1,000.00 plus dollars.. Stay away from Verizon Wireless... It's a nightmare and a huge ripoff. They will constantly change your plan and extend your contract with every change. And add a $350.00 early cancellation fee.