Verizon's latest development is a business plan revision aimed at enhancing revenue from seniors. 1) Tell the old guy "You don't need to cancel. We will put your service on a 90-day hold. That avoids the termination fee." 2) Send regular bills showing no charge for the service. But don't remind the absentminded old fellow that the hold will expire. 3) Send a bill for a full month's service. 4) Insist on a second full month's fee plus the full cancellation charge to cancel. All for providing zero service. Literally infinite earnings ratio.