Verizon Wirless -Regina, Jason H robbed, screwed, deceived, played, butalized Mentor Ohio
Applied for service but received a defective phone. I returned in in 7 days to hear for the first time about a restocking fee.Jason H was the person who orginally sold the phone and Jason H was the person whom received it back. When I learned of the sneaky ways they made money by not mentioning the restocking fee iuntil I went to return the defective phone. I left all of their junk and walked out.
Jason chose not to record the phone as retuned. This was in July 2015. In November 2015 I statred getting bills but returned all unopened becasue I knew I didn't owe them. I filed many complaints I received a call from Executive office of president from Regina 800-435-6622 ext. 2143813 we didn't hit it off.
The bill I received was for an unreturned phone in the amount of $633.47 mind you Jason H of Verizon had the phone. I files complaints with CFPS, BBB of various states, Attorney general of two states and any place I could think of.
The one Verizon collection company apoligized once I told them Jason H had the phone but only after I files a complaint and the agency contacted the. Only then too did Regina issue a credit for $600.
For the 7 days I had the phone I was charged $33.47 plus the $63.00 I paid up front.
The $33.47 is now in collection with 2 of Verizons collection agencies. I am being charged for a returned phone and a bill I didn't know I owed.
Verizon has tarnished my credit for these trumped charges. If Verizon come your way please run they are a fraud, scammer, fake and all the employees are part of the deception.
They are so upset about the complaints I have filed they are now after me for $33.47 that didn't exist until they made it happen January 2016.