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  • Report:  #625282

Complaint Review: Verizon

Verizon Won't let me take my automatic payment off because I am not an authorized user; my soon to be x is. Internet

  • Reported By:
    Carol — celina Ohio U.S.A.
  • Submitted:
    Tue, July 20, 2010
  • Updated:
    Wed, July 21, 2010

My soon to be x husband made my cell phone so I could not call out.  I called verizon and  since I am not an authorized user I couldn't have it turned back on, neither could I take off my automatic payments for the phone without my husband authorization because I was not an authorized user.  I disputed it with Discover and they are telling me Verizon Wireless has to take care of it.  Even though I have explained this to both Verizon and Discover neither will help me.  This is a warning to not let an authorized person do an automatic renewal on your credit card.   The funny thing we have had the account for years, I am the only person on the account, since my husband went to ATT over a year ago. 

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