Complaint Review: Verlys Pro Moving Labor

I hired Verlys Pro Moving Labor to load and unload my U-Haul moving truck I rented for June 30th. I pre-paid Verlys Pro Moving Labor $200 via the website MovingHelp.com. I scheduled 1pm on June 30th for them to come load my truck. On June 29th at 10pm I received a voicemail from them saying that their computers went down and they needed to re-verify the time of the move. I called back first thing in the morning at 8am, no answer, I left a message. At 9:30am I still hadn't heard back so I called again and left another message. I waited until 11am and still had no call back. Finally at 11:30am I called a third time and they answered, they verified that the movers would be at my home at 1pm. at 12:40pm I got a call from them saying the movers were running behind from a morning move and they would be at my house in 2 hours at 3pm. Then at 2:30pm they called me and said that one of their movers quit and they had no one else to move me. I asked what I was supposed to do about my truck rental and they said it wasn't their problem. I said that it is their problem because I paid for the truck rental, gas, mileage and my time I took off work for the day. They refused to do anything and gave me the manager's phone number. I called him right away and it went to voicemail, I left a message and waited for 30 minutes and no call back. I called the first lady (Christie) again who called me earlier and she wasn't answering either. I then tried to keep calling both numbers 20 more times throughout the rest of the day and evening and not once did anyone pick up. I left voicemails each time asking them to return my calls and I never got a call back. Clearly they were avoiding my calls because later on the phone didn't ring when I called, it went straight to voicemail which means they turned off their phones.