Versatile Collection Versatile Collection Used Auto & Trucks Sold me a car that had not been inspected and failed to do the service emission as well as insulted me over the phone. Alpharetta GA
These people are the worse I have ever dealt with. My cars transmission is slipping and the break pads are bad. The trunk don’t shut unless you slam it.
I tried to get some type of assistance as Richard was my salesman. He told me to talk to Walter. They would never give the phone to Walter. Instead some jerk got on the phone said he was the manager and since I have a warranty, I should take the car to Jaguar.
Then he said they have a man down the street that will fix my breaks for $300.00. I said to him I brought my business to you and this is how you thank me as a good customer he paid a $2500 down payment?
Then he proceeded to say don’t get mad at him because I have bad credit and had to pay a down payment. He said his credit score is 840 and he never has to pay a downpayment. Then I said sir that is nasty, and beside the point.
I’ve had my car less than 30 days and this is how you thank me? I told him when I purchased my Mercedes from the Benz dealership, they gave me 3 gifts. Thank you letter and called for 30 days and at 90 days to make sure I was happy with my car. This jerk said to me ohhhh do you want me to send you a thank you email.
Then hollered across floor room trying to insult me and said to Richard the salesman, “did you send the woman a thank you email? She needs to be thanked. Then hung up on me. So I texted Richard and told him as my sales person Karma is coming and when it comes remember how you and your team treated me. Prior to that Will the finance manager was so scared I wasn’t going to pay my whole down payment he threatened me and said he’s coming to get my car.
These men are unprofessional, cut throat, thieves. Make sure you get the car checked out before you sign.
Another thing I went to register my car, these money hungry assholes did not even do the emissions inspection. So I have to do that too!
They are bottom feeders and worse! But their day is coming soon. You think you are getting away with cheating and scamming but the universe has a way to balance it all out!!!!
3 Updates & Rebuttals
Robert
Irvine,California,
United States
Living beyond means
#4Consumer Comment
Tue, September 17, 2019
If you have "bad credit" and buying "status" cars you are living beyond your means.
If you want 5-Star service..you go to a 5-Star dealer. Unfortunatly for that you have to have earned 5-Star credit which you have FAILED to do by living outside of your means and FAILING to pay your bills. This includes car payments.
Nekisha
Douglasville,Georgia,
United States
My Mercedes
#4Author of original report
Mon, September 16, 2019
Sir my Mercedes was not reposessed. You don’t know what you are talking about. I traded it in for my Jaguar because I had it since 2012 and I thought these people were reputable people. They were on the list from my car lender and they had two of the cars I wanted.
I’ve been buying cars since I was 21 years old paid them all off. Never have I been treated the way these people treated me. So mind your business...!
Robert
Irvine,California,
United States
Champagne dreams..Beer Budget
#4Consumer Comment
Mon, September 16, 2019
I told him when I purchased my Mercedes from the Benz dealership, they gave me 3 gifts. Thank you letter and called for 30 days and at 90 days to make sure I was happy with my car.
- Of course they did. But I bet when you had your Mercedes Reposessed they weren't as nice.
You admit you have bad credit. So if you claim your Mercedes wasn't reposessed, then how exactly did you end up needing a car and dealing wtih a Sub-Prime "Buy Here/Pay Here" dealer?
You do NOT go from buying a Mercedes from a Mercedes dealer, to needing to go to a Sub-Prime dealer with even fair credit.
All your report shows is that you are someone who lives above their means.