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  • Report:  #1429510

Complaint Review: Vesta AT&T

Vesta AT&T Pre paid chip scam. They sell as prepaid and than charge monthly without authorization. Orlando Florida

  • Reported By:
    Patusal — Kissimmee Florida United States
  • Submitted:
    Fri, February 16, 2018
  • Updated:
    Fri, February 16, 2018
  • Vesta AT&T
    Orlando, Florida
    United States
  • Phone:
  • Category:

I bought a chip to use one phone as a pre paid phone for a month, for a friend visiting from another country. The sales person assured me that if I did not pay in the following month, I wouldn't have service anymore and that is exactly what I needed. I did not sign a monthly contract and I absolutely did not authorize automatic renewal. Now, I've been charged for 1 more month. When I called VESTA AT&T to ask about these charges, they said they could not refund anything, only stop the charges. They told me they are a third party billing service and can only stop service. They said only my bank could make the refund. These charges were not authorized! This is outrageous and ridiculous! Maybe a lawsuit would make you guys wake up and start doing thing right!

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