Via Trading Mentirosos ladrones Nationwide
He comprado una carga de esta compañia de eletrodomesticos de kohls.Primero he recibido paletas vacias y luego las cosas que recibi no son del valor dicho y prometido y por ultimo las ollas rotas, sucia incluso algunas con cominada!! he llamado y mandado fotos y nadie me quiere ayudar cuando pidio hablar con la persona que me ayudo me dicen que esta en vacaciones ya llevo 2 semanas con este problema!!
I bought a load of household appliances of this company I received kohls.Primero empty pallets and then things that are not received and the value promised and finally broken pots, even some with cominada dirty! I have called and sent photos and no one wants to help me when asked to speak with the person who helped me I say this on holiday and took 2 weeks on this issue!
1 Updates & Rebuttals
Viatrading
Lynwood,California,
No record of this customer or purchase
#2UPDATE Employee ..inside information
Tue, April 22, 2014
We are sorry to hear about your experience. We have done internal research and we do not have anyone by the name of Elisabeth who purchased this type of load anytime in the recent past. We invite you to please contact us at sales@viatrading.com with your name and order number so that we can look into the issue and make it right for you.
Without knowing who you are, we unfortunately cannot assist you. If you indeed tried to contact your Account Manager without a resolution, we do apologize for that but please note that we make it clear in all communication with customers that should they be unable to obtain a resolution from their Account Manager, that they are invited to contact our C.O.O who will handle all issues promptly.
Please do get in touch with us privately if you do not wish to share your name on this forum - we will be looking forward to receiving your email and addressing all of your concerns with your purchase. Thank you!