Print the value of index0
  • Report:  #1361421

Complaint Review: Viaguard Accu-metrics Inc

Viaguard Accu-metrics Inc We were requested to perform an DNA testing to prove the parent-child relationship on Feb 9 2017 by CIC. We have the DNA testing samples collected on Feb 10 2017 in Calgary and the Lab is VIAGUARD ACCU-METRICS LABORATORY on the list. I was told by the lab that the results would be available in a week, but I have not received the results as of today on Mar 13 2017. I called and emailed them many times and they told me the results would be available anytime, soon, blabla….. but they never keep their promises. Now they do not either take my phone calls or reply my emails. I checked the customer reviews of this lab; it is 1 out of 5 stars based on Better Business Bureau BBB reveiws, and 2.4 out of 5 stars based on Google reviews; and there are full of negative reviews such as delays, wrong spelling of names, no doctor’s signature on the reports, wrong results…… I wish I could read the reviews before using this lab. DO NOT USE THIS LAB. So I would contact CIC and SCC removing this lab VIAGUARD ACCU-METRICS LABORATORY from the list of accredited laboratories. Toronto, Ontario, Canada, M1N Nationwide

  • Reported By:
    fengyunjiyue — Alberta Canada
  • Submitted:
    Mon, March 13, 2017
  • Updated:
    Mon, March 13, 2017

We were requested to perform an DNA testing to prove the parent-child relationship on Feb 9 2017 by CIC. We have the DNA testing samples collected on Feb 10 2017 in Calgary and the Lab is VIAGUARD ACCU-METRICS LABORATORY on the list. I was told by the lab that the results would be available in a week, but I have not received the results as of today on Mar 13 2017. I called and emailed them many times and they told me the results would be available anytime, soon, blabla….. but they never keep their promises. Now they do not either take my phone calls or reply my emails.


I checked the customer reviews of this lab; it is 1 out of 5 stars based on Better Business Bureau BBB reveiws, and 2.4 out of 5 stars based on Google reviews; and there are full of negative reviews such as delays, wrong spelling of names, no doctor’s signature on the reports, wrong results…… I wish I could read the reviews before using this lab. DO NOT USE THIS LAB. So I would contact CIC and SCC removing this lab VIAGUARD ACCU-METRICS LABORATORY from the list of accredited laboratories. 

Respond to this Report!