Complaint Review: Viapren

I am seeing others have been ripped off by this company as well.My husband ordered this and did not want the product so he sent it back. They never issued a credit. When we called they said they didn't have any record of the order or a return. I told them they should then issue a credit. They tried to say they updated their computers and they records don't go back that far. It's only been 4 months !!

What can be done ? I see people noting they have been ripped off in several states. Interestingly enought their website is temporarily unavailable.

Ripped off
Aurora, Colorado
U.S.A.