Viasat Excede Worse Internet Provider Ever Fairfield Iowa
I had the satellite dish and modem installed on Monday. Today is Wednesday and I have been on hold for 36 minutes trying to cancel service. They are charging me $100 per month for 50 Gb of date per month. The service has either been completely down or VERY slow and intermittent since they installed it. Somehow, the monitor claims that I have already used 10 Gb of data! I have been trying all day to talk to a real person but I just keep waiting on hold. The service agreement states that by disconnecting prematurely, the are going to charge me $15 for every month remaining on my agreement. Is this even legal?