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  • Report:  #1449965

Complaint Review: Viastat Internet service

Viastat Internet service Exede Lied in their sales pitch. Fayetteville Arkansas

  • Reported By:
    Freda — Elkins AR United States
  • Submitted:
    Mon, July 02, 2018
  • Updated:
    Mon, July 02, 2018

I recently contracted with Viastat wifi internet service. The sales person said I would be able to stream at least 40 movies a month with 24GB. I specificly told him that that is why we wanted the service.

Well I am going on my 3rd month and we watch a movie on netflix that lasted 1hr and 15mins. I checked my data and we used 27% 7. GB. Never happened on the first and second month.

I called to ask what was going on and some Representative in Mexico told me that it is possible. I did nothing different. I told him that we did nothing different. He refuse to help.

I found myself very angry and ask for the manager. The same exact lies from the manager. I am so dicussed. I did say if I could file a lawsuit I would. I don't want the service but how do I get out of the contract?

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