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  • Report:  #1244322

Complaint Review: Viator

Viator Would not refund money Internet

  • Reported By:
    Karen — Elmhurst Illinois USA
  • Submitted:
    Sat, July 25, 2015
  • Updated:
    Sun, July 26, 2015

 Total ripoff! Only interested in $$$! I booked the wrong tour on line and called immediately to change it and was told too late...was within 7 day cancellation clause! I wanted to book another tour in its place and they said no refund! Will never use them again!

1 Updates & Rebuttals


Viator refunded my money!

#2Author of original report

Sun, July 26, 2015

After making an error on Viator's site and being told they would not refund my money, Viator called late last nite and refunded my full charge! Perhaps my VM, email to them and complaint on this site helped!

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