Vibrant Realty Sarah Jacobson, Lisa Stevens, and MoneySource Worst Real Estate Company in the world! Unprofessional, Manipulators, and bullies! Burnsville Minnesota
Worst experience I've ever DEALT with. THE WORST real estate company I've ever encountered! Lisa Stevens, Sarah Jacobson, and MoneySource are all unprofessional! These people are rude, deceitful, manipulative, and have the work ethic of an entitled millennial. They have no morals as long as they get their commision. They are wiling to and have thrown their own clients under the bus. They did not get their financing in order so we could not close until 2 weeks later. Due to them and their Buyers incompetence of figuring out their finances, I was charged $100/day from the house I was purchasing! Vibrant Realty said since the fault is on their end, that they would pay for it. So, I agreed to continue. Had I known they lied about it all and left me to pay for their mistakes, I would've cancelled the agreement!
This company lies, manipulates, goes back on their word, and has the stupidity to verbally abuse and harass the people they're working with! Mind boggling how this company is still barely floating. Take this as a warning if you're looking for a real estate agent. There are plenty of other fish in the sea that isn't going to bite you! All the horrible reviews are completely accurate. The only good ones are from the people working at Vibrant and they're so called friends. You've been warned.
3 Updates & Rebuttals
Sarah
Apple Valley,Minnesota,
United States
Rebuttal of Complaint
#4REBUTTAL Individual responds
Mon, November 06, 2017
I am Sarah Jacobson with Vibrant Realty and I represented the buyers in the transaction. The author of the complaint on Ripoff Report was the wife of the seller but not on the property. During the transaction, I only briefly met her one time at the title company as she was not my client. My clients were happy with the outcome of the transaction, my service, and enjoying their new home. Unfortunately, the original closing date was delayed due to financing issues which is not uncommon in our industry with the new lending regulations. And while it is not uncommon in our industry, it is an extremely stressful and sensitive situation for clients who are making a huge financial commitment as well as moving their families. The sellers were in a very difficult situation where they were facing financial penalties for a later closing on the property they were buying and having their family in limbo while waiting to close on their home. Having and experienced knowledgable Realtor representing you who can explain the situation and offer solutions is an invaluable resource. There wer a lot of miscommunications and undue stress placed on the sellers in this transaction. I wish they could have had a better experience. Buying or selling a home is a huge financial decision and it is extremely important to find someone to represent you who is experienced and has good communication skills. We have since resolved the situation and I believe the seller now has a better understanding of what happened with the tranaction. The buyers are happy in their new home and I hope the sellers are as well. The sellers wife has now expressed a desire to remove her previous comments on Ripoff Report.
Lisa
Burnsville,Minnesota,
United States
False Complaint from other Realtors Client
#4REBUTTAL Owner of company
Mon, November 06, 2017
Lisa Stevens owner of Vibrant Realty would like to make it known that the person filing the complaint never used Vibrant Realty with any real estate services. She was working with a completely different company in the Twin Cities. Agent Sarah Jacobson was representing her clients as buyer representitive for the purchase of this persons property, their financing did get delayed for 1 week and the agent was working through details with other agent. The seller was frustrated because of the delay in closing which was out of Sarah Jacobson's hands. We worked with Agent and Broker of the other company to make sure all parties in the transaction understood and communicated daily. The person that filed this claim has since then tried to remove claim. The property did close successfully.
CEO of Vibrant Realty Lisa Stevens cares about her clients and the community she works in. We have real Reviews on Zillow that are verified and checked before being published. We have worked very hard establishing our Company in Minnesota & Wisconsin and have never received any negative testimonials from our clients.
We care about our community and our clients we work towards building a better community everyday!
Sincerely,
Lisa Stevens
CEO/Broker Vibrant Realty
Request for post to be removed
#4Author of original report
Sun, October 29, 2017
Updated.