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  • Report:  #1411785

Complaint Review: Vibrant Threads Clothing

Vibrant Threads Clothing Charged me for an item never delivered--and they are uncontactable-- Jacksonville Florida

  • Reported By:
    Hal — Tallahassee Florida United States
  • Submitted:
    Tue, November 14, 2017
  • Updated:
    Tue, November 14, 2017

I ordered a fleece lined denim jacket from Vibrant Threads on 9 October 2017. My account was charged 80 dollars. I never received any confirmation or date of delivery, though they took my money.

After a reasonable time, I tried to contact the company. This has proven to be impossible. The "Contact Us" page on their web site does not exist; their "live chat" function is an evasive farce; the phone number they were required to provide my bank for the CC transaction turns out to be some poor gal in British Columbia who has never heard of them.

I want the item delivered or the funds remitted to my card immediately. I note from research that I am not the only customer who has these issues with Vibrant Threads. Though they list no phone number at the physical location (if it even exists) in Jacksonsonville, Fla, I am very familiar with the town and know many good lawyers there.

I hope this issue can be resolved without further action on my part.

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