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  • Report:  #1088012

Complaint Review: Viceroy Homes

Viceroy Homes Viceroy Window Warranty NOT HONOURED Richmond, Port Hope and US cities British Columbi

  • Reported By:
    Morg2239 — Vancouver British Columbia
  • Submitted:
    Sat, September 28, 2013
  • Updated:
    Sat, September 28, 2013

Despite emails from Viceroy's Customer Service Manager that our window was clearly within the warranty period, we have still not received a refund from the Company.  Email after email stating refund was delayed, however, no refund has been forthcoming after three months of waiting.  

Unfortunately, we now have now started a small claims action in court.  

Be very careful of ViceRoy, they are obviously having financial troubles or are not scruptulous.

 

 

 

 

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