Victoria's Secret supposedly ships items, but you never get them! tricked and lied to us PO Box 16589 Ohio
Had this happen three times.
First time, so a charge to my credit card, so asked them where product was. Was told that oops, we didn't really ship that - guess we'll credit your account. If I had not noticed the charge my credit card, they would have gotten away with billing me for something they never sent. Claimed they found out they were out of the product after billing me, so couldn't ship it. Funny how they forgot they billed me and there was no sign of a credit until I contacted them!
Next time, same thing happened, only this time they claimed they shipped the item. When I asked for a tracking number, amazingly enough they couldn't provide one and suddenly decided to credit my account...
Last time, they supposedly shipped via UPS which guarantees ground delivery times. Item is late, so I ask VS to check on it with UPS. They inform me that UPS takes nearly two weeks to get the package to me. I show them UPS's website, whcih says it should only take one or two days, so now they tell me that it is not UPS, it is the fact that Victoria's Secret doesn't care until it is 6-9 days later than UPS's promised delivery date - they "allow" 7-10 business days from billing me, regardless of what UPS promises. How nice to know they don't care now that they have my money.
When ordering, beware! They MIGHT ship the item after they charge you, they might NOT. If they do, and it gets lost, they don't care for a very, very long time...
Jennifer
Lewiston, Maine
U.S.A.
5 Updates & Rebuttals
Rob
Columbus,Ohio,
U.S.A.
Welcome..........
#6Consumer Comment
Wed, July 12, 2006
this is not newin the Corporate world. Due to the largess of the globalised market we are a very miniscule part of things and will be treated as such as our input is not necessary nor wanted.
In the big picture wake up and see what is going on in the world and our economy.
the best thing to do islet it go and just remember who, what when where and how and don't make the same mistake twice.
That is why I read these boards so as to know who to do business with and not!!!
Rob
Columbus,Ohio,
U.S.A.
Welcome..........
#6Consumer Comment
Wed, July 12, 2006
this is not newin the Corporate world. Due to the largess of the globalised market we are a very miniscule part of things and will be treated as such as our input is not necessary nor wanted.
In the big picture wake up and see what is going on in the world and our economy.
the best thing to do islet it go and just remember who, what when where and how and don't make the same mistake twice.
That is why I read these boards so as to know who to do business with and not!!!
Rob
Columbus,Ohio,
U.S.A.
Welcome..........
#6Consumer Comment
Wed, July 12, 2006
this is not newin the Corporate world. Due to the largess of the globalised market we are a very miniscule part of things and will be treated as such as our input is not necessary nor wanted.
In the big picture wake up and see what is going on in the world and our economy.
the best thing to do islet it go and just remember who, what when where and how and don't make the same mistake twice.
That is why I read these boards so as to know who to do business with and not!!!
Rob
Columbus,Ohio,
U.S.A.
Welcome..........
#6Consumer Comment
Wed, July 12, 2006
this is not newin the Corporate world. Due to the largess of the globalised market we are a very miniscule part of things and will be treated as such as our input is not necessary nor wanted.
In the big picture wake up and see what is going on in the world and our economy.
the best thing to do islet it go and just remember who, what when where and how and don't make the same mistake twice.
That is why I read these boards so as to know who to do business with and not!!!
C
Dayton,Ohio,
U.S.A.
They like to lie and deny unemployment as well...
#6UPDATE EX-employee responds
Tue, May 02, 2006
I worked for Victoria's Secret Direct (Located at 5959 Bigger Rd, in Kettering, Ohio) from August of '05 til April of '06.
I had some of the best stats an employee there could have had, and I even won rewards for doing my job well. I won a monthly award there for selling the most credit cards. I recieved a paper award and a pen for my great job. LOL
All of a sudden a few months ago, a supervisor named Tom Y. started picking on me for no reason. He came by me one day while I was working asked me if I was awake. I told him yes, I had been all day. He laughed at me and walked away. He then wrote me up for being asleep on the job. I had 2 employees who sat next to me tell our supervisor and our manager about this. Since there were witnesses they had to drop this write up.
After that, he was definately out for me. He had me written up again by saying I had been rude to a client. What happens is, they have these forms called Client Feedback forms. On them, you write down client information and their complaint. Anyone there has access to both the forms and the client information and could write any story they want to get some other employee in trouble or written up. I know that they were falsely writing up these forms in order to get me fired.
Finally, I was fired on April 24th, 2006. I filed for unemployment and it was denied because Victoria's Secret is fighting the unemployment (after there was a meeting with managers and supervisors to get this guy to leave me alone, they bs'd me and were protecting him) and will not pay me what I deserve. They lied to the state saying I was fired because I was rude to clients. I was not rude to clients, I was a victim of discrimination, and I was fired just because a supervisor did not like me.
I hope Victoria's Secret burns in hell. First they make you work like a dog for crap pay, then they fire you for no reason and refuse to pay unemployment. I am sick and need insurance, but they do not care.
I URGE EVERYONE to boycott Victoria's Secret, do not buy from them!! Even if you are just a customer, they will do as the above and never send your product. They also have Programs called Home and Escapes that will charge $100 to your credit card if you forget to cancel. They say you will recieve a free trial. You will never recieve it. As an employee, I was supposed to get the program free, I worked there for about 8 months and never recieved it. It is a con!