Victory Tax Relief NO RETURN CALLS, No results ann arbor, Michigan
I agreed to use Victory Tax to help with my tax problems. They had no problem taking my money, but every time I call to talk to someone I get this Darla persons voicemail and never receive a call back.
There has been no solution to my problem and it has gotten worse!!!! and everytime I call to check on my case I get this Darlas voice mail and she never calls back.
It has been 5 months now and I have gotten no help or answers, the one time I actually talked with this Darla person she said she would pull my file and call me back, that was 3 weeks ago, and since I can not reach her and only get voice mail
STAY AWAY from these crooks!!!!!!!
1 Updates & Rebuttals
Victory Tax Solutions
Ann Arbor,Michigan,
USA
Complaint filer was never a client
#2REBUTTAL Owner of company
Tue, October 09, 2012
To Whom it May Concern,
This individual is not and never has been a client of Victory Tax Solutions. He is listed in our system as someone who inquired for our services. However, He never signed an agreement and our team never did any work for him. When I received the complaint, I called and left four voice mails over the course of four days. I received no response.
Victory Tax Solutions is an accredited member of the Better Business Bureau with an "A" rating. If we provided the horrible service this man accused us of, there is no way we would hold our accredited status with the BBB.
Victory Tax Solutions is committed to 100% client satisfaction. Our tax team is led by full time Tax Attorneys. They take their ethical responsibilities very seriously. If Victory Tax Solutions and its team performed the way this person claimed, our attorneys law licenses would be at risk of being removed by the American Bar Association. I would never allow any of our attorneys (or CPA's and IRS Enrolled Agents) to put their professional licenses at risk.
The following are a couple of testimonials that speak to the real services that we provide:
"I trust victory tax solutions and would recommend them to anyone in my situation. I owed the IRS $90,000. I was scared and could not stop thinking about it. I was losing sleep and had difficulty focusing on the things that were important. The IRS was going to garnish my wages. I had no idea how I could get by if that happened. I called Victory Tax Solutions and they stopped the garnishment and found a solution to my problem."
LS from South Carolina
"I can't express how grateful I am. Thank you so very much. I did receive a confirmation email from my payroll department regarding the garnishment release. I hope you know how much this means to me."
With sincere gratitude,
Diane D from Tennessee
"I found Victory Tax Solutions in the phone book and they were excellent to work with. They took very good care of me and I am now on a payment plan I can afford. I am a truck driver and on the road all the time, but Victory made it easy to work with them. During my investigation, the IRS changed my contact person and if I hadn't been represented by Victory's tax attorneys, I would have been in bad shape.'
Truck Driver James, Illinois
As the President and CEO of Victory Tax Solutions, I take our reputation and ethical commitment very seriously. Our entire team takes a great deal of pride in providing great results for our clients. We do it every day. I am happy to discuss this bogus complaint. My toll free number is 877-772-0123. I am at extension 200. Thank you for taking the time to read this.
Respectfully,
Louis W. Meeks II