Vida vacations Vacation privileges Travel Rep-off puerto nuevo nayarit mexico
I ATTEND A TIME PRESENTATION A GRAND MAYAN AT NUEVO VALLARTA AND PRESSURED FOR 7 HRS. I TOLD THEM I ALREADY OWN A TIMESHARE WITH DIMOND RESORTS.
EVERYTIME I SAY NO DIFFERENT INDIVIDUALS COME AND OFFER ME MOORE FREE WEEKS I THOGHT WAS A GOOD DEAL THEY OFFER ME TO BUY MY TIMESHARE I ENDING SIGNINGTO PURSHASING JULY,5 2015.
ONCE I RETURED HOME I RESEARCH THE COMPANY I FIND OUT WAS VACATION PRIVILEGES THEY GIVE DIFFERENT NUMBR TO CALL I CALL TO 4 DIFFENTS NUMBERS EVERYBODY I CALL AND TELL THEM ABOUT THE CONTRACT SAY NOBODY KNOW, I WAS TOLD WAS A LIE DID I HAVE TO PAY FOR EACH WEEK I WANT TO USE START FROM $299 TO $899 DLS.
THAT WHEN I DECIDE TO CANCEL IT. THEN I GOT I CALL FROM FLORIDA REQUESTIN ME TO PAY $750 DLLS. FOR THE TRANFER FEE FOR MY TIMESHARE TRADE.
I PAY IT FULL WITH MY CREDIT CARD I CALL THE CRDIT CARD FILED ADISPUTE I CALL TO MEXICO SEND E MAILSIT LEAVE MESSAGES NOBODY CALLME BACK IT TAKE TO LONG BUT THAT TIME THE CREDIT CARD TOLD ME WERE UNABLE TO DETERMINE THAT A BILLING ERROR OCCURRED ANDCANNOT INTERVENE IN SITUATIONS INVOLVING A MERCHANT'S RWTURN REFUND OR CANCELLATIONS POLICICY. AS A CONSUMER.
MEAN TIME I STILL SEEKING FOR HELP AND MAKING PAYMENTS ON MY CREDIT CARD. AND PAYING I HIGH PHONE BILL CALLING TO MEXICO.
3 Updates & Rebuttals
margaretsims90
Alabama,USA
Timeshare Scam
#4Consumer Comment
Fri, November 27, 2015
This company is one of the most fraudulent developers in the timeshare industry. The only thing you can do is cancel your timeshare contract. I recommend you to read an article with good information about these fraudulent companies: timesharescam.com/timeshare-complaints-resorts-black-list/4-pueblo-bonito-timeshare-complaints/
Settled
#4Author of original report
Thu, November 26, 2015
We have settled this matter.
Vida Vacations
Alabama,Mexico
Allow us to intervene
#4UPDATE Employee ..inside information
Mon, November 23, 2015
Dear Ms. Beard,
We were alerted to your concerns and appreciate the opportunity to respond.
We truly regret to hear about the inconveniences you have experienced with your package. For that reason, even though we are a separate and independent company from the Vacation Privileges Club, we kindly ask that you allow us to intervene by forwarding your information to them.
Please contact us at customercare@vidavacations.com or by telephone at 1-800-292-9446. Once we obtain your package’s information, we will share it with the corresponding area that will certainly provide you personalized assistance in a promptly manner and help you make the most out of your vacation package.
We truly appreciate your time.
Sincerely,
The Customer Care Team.