Complaint Review: Vidanta

Hola hemos sufrido estafa en Grupo Vidanta. Debido a la inestabilidad económica no podíamos afrontar el gasto y queríamos cancelar la membresía. Estábamos absolutamente arrepentidos, porque  cuando vimos la relación costo presentación a lo que realmente compramos, literal nos dimos cuenta que fuimos estafados. Nadie nos respondía nuestras consultas, nos pasaban de una extensión a otra y nadie nos contestaba o nos colgaban, mi esposo se enojó de que nos trajeran como títeres y contrató a un abogado, que trabaja para la empresa mexican timeshare solutions, firmamos su contrato con un miedo a ser estafados de nuevo y nos la vivíamos acosándolo para que nos diera actualizaciones en nuestro caso, eso no era tan necesario porque si nos tenían al tanto cada que había alguna novedad. Pero por fortuna todo resultó ser legal y verdad. Hace 2 días nos acaban de confirmar que nuestro contrato está completamente cancelado y ya no debemos pagas ninguna anualidad a vidanta . Les comparto mi experiencia para que la tomen en cuenta personas que están por comprar alguna  membresía con vidanta o por si están en una situación parecida a la nuestra, espero les sirva de algo

Translation: 

Hello, we have suffered fraud in Grupo Vidanta. Due to the economic instability we could not afford the expense and we wanted to cancel the membership. We were absolutely sorry, because when we saw the cost presentation relationship to what we really bought, literally we realized that we were scammed. No one answered our questions, we went from one extension to another and nobody answered or hung us, my husband was angry that they brought us as puppets and hired a lawyer, who works for the Mexican company timeshare solutions, we signed his contract with A fear of being scammed again and we lived harassing him to give us updates in our case, that was not so necessary because if we were aware of every thing that had something new. But fortunately everything turned out to be legal and true. 2 days ago we just confirmed that our contract is completely canceled and we should not pay any annuity to vidanta. I share my experience to be taken into account by people who are about to buy some membership with vidanta or if they are in a situation similar to ours, I hope it serves them something