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  • Report:  #545123

Complaint Review: Video Only

Video Only Video Only Clackamas, OR Deceitful, Dishonest, Scam tactics, Very Disrespectful Clackamas, Oregon

  • Reported By:
    simohiro — Oregon United States of America
  • Submitted:
    Fri, December 25, 2009
  • Updated:
    Fri, December 25, 2009
  • Video Only
    8200 Southeast Sunnyside Road
    Clackamas, Oregon
    United States of America
  • Phone:
    (503) 653-8200
  • Category:

Bought a Samsung LCD by the end of November but was told that the tv is on back-order and will be delivered 10 days after my purchase. Ten days later I called Video only asking about why they haven't called me, they said that it is still not in the store. Two weeks later I called, nothing. 3 weeks later, 4 weeks later... I then called to tell them that if they don't have my Tv then I will need my money back, they said, unapologetically, fine....
I then went to the store to get my money refunded, after I signed the refund slip, they tell me that the refund will not show on my account sooner than 4 weeks. (Because they fedEX the refund slip somewhere else to be processed).
Knowing that I purchased the TV as a christmas present, and it was December 24th, when I was leaving the store, the guy tells me with a sarcastic look on his face, "MERRY CHRISTMAS".

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