Video Professor 1st call 15 days for refund- 2nd call 72 hrs for refund-3rd call 30 to 60 days for refund Denver internet
ordered video professor on line 2/4/2004 video ordered windows XP. price $6.95 money taken from account 09 feb $6.95 01 mar $69.95 08 mar $6.95
recieved first video THE INTERNET on 3/12/04 called told them they sent wrong video received windows XP video 3/17/04.
mar 22 got bank statement in mail saw where they took out 3 times call 1-800-525-7763 told send back for full refund. given return # spre420086
returned both video's by return receipt (the internet video still sealed) recieved by video professor on 3/25/04
called 1-800-525-7763 on 4/08/04 was told takes 15 "working" for refunds 04/19/04 called again about refund was told would recieve within 72 hours call 04/22/04 was told they just recieved the returned video's in the mail today and would recieve a refund from 30 to 60 days,
Samuel
cottonwood, Alabama
U.S.A.