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  • Report:  #394134

Complaint Review: Video Professor

Video Professor never told the full story of the free video that cost 189.95 Lakewood, Colorado

  • Reported By:
    davidsville Pennsylvania
  • Submitted:
    Sun, November 23, 2008
  • Updated:
    Tue, November 25, 2008
  • Video Professor
    12055 W. 2nd Place
    Lakewood, Colorado
    U.S.A.
  • Phone:
    303-232-1244
  • Category:

this company has to stop immediately, and john scherer should be in prison for grand larceny and should have to pay back everybody he ever dealt with. if you ever dealt with this company get rid of your charge card immediately and get a new number or he'll wipe you out.

Denny
davidsville, Pennsylvania
U.S.A.

2 Updates & Rebuttals


Anne

Denver,
Colorado,
U.S.A.

V.P. Response

#3UPDATE Employee

Tue, November 25, 2008

V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.


Wilson

Walnut Creek,
California,
U.S.A.

Total $189.95 on first page of company website.

#3Consumer Comment

Sun, November 23, 2008

I do not know about telephone orders, but the total cost of $189.95 is on the first page of the company's website. If the company was smart, they would have included a printed notice with the same IMPORTANT INFORMATION in the box with the free CD.

http://www.videoprofessor.com/
IMPORTANT INFORMATION: ANY TWO of the three computer tutorial CD-ROMs are yours free without further obligation, PERIOD. Take 10 days to decide if you want to keep the complete set of CDs. After your 10-day free trial, if you decide to keep the complete set, we'll conveniently bill your credit card just $189.95. Or simply call our customer care number at
1-800-525-7763 if you decide to return any one of the lessons. You will be charged nothing more and get to keep two computer learning CD-ROMS! You can also return everything within 10 days and receive a full Shipping and Processing refund upon your request. Click here to learn more about this offer.

*Pay up to $6.95 (or $8.51 USD in Canada) for shipping & processing.

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