Complaint Review: ViewSonic Corporation

Based on a rebate promotion I had purchased four (4) Viewsonic 22" displays from Costco. It was stated that the rebate would come from Viewsonic. On the Costco website (which I have a snap-shot of) it showed the purchase price and the price after rebate. At the time of purchase, again, the order showed the price after rebate in the description (documentation available). I made my purchase and after receiving the units purchased, when I went to complete the claims for the rebates, on the rebate form it stated that "only one rebate is to be received per address." I submitted for processing all four (4) claims to receive the rebates and have only received a check for one (1) rebate for one (1) unit. I inquired and they shared with me the policy. I requested that they pass my communication on to legal counsel and they emailed me the policy. I again requested that legal counsel be informed of my complaint and they stated in an email that I have that they have forwarded my request to legal counsel. Again, I have all of this transaction documented and dated. To date I have heard nothing. I had shared with them that should I not receive my rebates as illustrated on all of my documentation I would have no other choice than to take action.

Benjamin
San Diego, California
U.S.A.