Complaint Review: Viname-stores VinamGlobal E-Stores

I purchased an item from this ebay store via an auction. The Item I purchased was a high speed Kingston Elite Pro 1gb Compact Flash card for my digital camera. The purchase price was low $12.50 but the total was for more than double that because of their shipping policies. The item weighs a couple of ounces at most but they charge $17.00 and up depending on the item. They do this knowing they will get lower bids so they will not have to pay as much for ebay listing fees since ebay only charges for the sale price of the item not the shipping.

Well I received a package from them but it was the wrong item. It was for a 1gb Kingston CF card, but it was the slower, cheaper standard version which isn't fast enough for digital SLR type cameras. The packing slip stated the elite pro that I won but the shipped item wasn't. I contacted them thinking it was an honest mistake but received no reply. I sent 3 more emails and they finally replied after more than a week and they told me that the one they sent was the "digital" version and the same thing as the elite pro. All CF cards are "digital"! It definitely wasn't the same as the elite pro as I checked with Kingston. They did say I could return it for a refund but only for the purchase price as shipping wasn't returnable. That's the scam! I paid approx. $30.00 and if I sent it back with tracking info to verify delivery (another $4.55) I would endup with $6.95.

So basically they advertise one item, charge a large non-refundable shipping charge send you a cheaper version thinking you won't notice and when you do they give you false information to make you think you got what you wanted and then offer a refund for the purchase price knowing that they already made a huge profit on the shipping. Beware of this Ebay store/seller, they have many auctions going. Most ebay transactions are good, I myelf have %100 positive feedback and know how things are done.

Fred
Tustin, California
U.S.A.