Complaint Review: Vince Villegas

 WHAT A RIPOFF I try the membership out, which was on a trial basic(30 DAYS),MEANING MONEY BACK GUARANTEED i paid $19 bucks for shipping(SOFTWARE) i was sent a log in which i did USE. The next day i was charged $97 i call immediately and complained... i was told it's because... I SIGNED IN. and If i read the same print it, say it will charge me $97 for login in... here is a copy of the email, instructing me to return the item to get my refund back...and please look at the dates and todays date.

Hi Rich, No problem.  As I said, all you need to do is return the Program when you receive it, and we will happy to process your return and cancellation. All the best,  KristenVillegas Coaching And Training Systemskristen@vincevillegas.com From: rich byfield [mailto:richbyfield@hotmail.com] 
Sent: Wednesday, May 02, 2012 1:21 PM
To: kristen@vincevillegas.com
Subject: RE: why are you sending me anything That was not very clear to me. The video stated "just $19 " that very misleading. either way am just not interesting in doing anything with guys. From: kristen@vincevillegas.com
To: richbyfield@hotmail.com
Date: Wed, 2 May 2012 13:15:06 -0700
Subject: RE: why are you sending me anythingHi Rich, No scam:) You paid $19.99 for the 30 day trial of the program, but then you ordered (on the page link I provided you below) to be a member of the Inner Circle (which costs $97 a month). You can re-read that page if you would like to see what you chose to order. The $19.99 would not have given you online access which we can see by your two logins into the online system that you have already utilized.  We will be happy to cancel all pending payments for you upon your return of the program to us.  You may do so to the address I provided you below.  All the best,  KristenVillegas Coaching And Training Systemskristen@vincevillegas.com