Complaint Review: Vinesse

I signed up for initial membership and received 6 fairly good bottles of wine for a very reasonable price. The price and shipping date was stated as I signed up.

Although I signed up for a 3 month shipping cycle, I was charged 3 times as much as the first shipment less than a month later.  I called the only number given online (no email address posted) and  was told they shipped another box of 6 wines, it was declined by the signer and sent back to the wine club.

Note that the address it was shipped to was my work and 500 adults work here.

Vinesse told me that they would credit my account less the shipping charges of $23.

I never saw the wine. I was never told it was coming.  I never saw the shipping information or a UPS slip. They said that "someone" declined it and I had to pay the shipping.