Complaint Review: VIP Member Store

I truly wish I found these negative reviews before getting scammed.  Firstly, I bought the backpacks and got charged double.  I tried to complain but I was always told that someone would contact me within 24-72 hours.  Never happened.  I tried to get a tracking number but nothing was given.  I just got the run around and I think I will never see these items in my mail.  I saw the same bag on Amazon for $40, which is why I want to cancel.  Speaking of cancelling the receptionist cannot cancel orders as they are a third party call center, and they need to send a notice to corporate to cancel.  I've filed a fraud report with my financial institution.