Complaint Review: VIP Member Store

My story is like many others with this “company”. I ordered 2 pair of night driving glasses-2 pair for $59.90. I did get an email saying the order was received and told I would receive an email when shipped. I didn’t get a 2nd email. After a couple of months and no receipt of the glasses, I called the company and a man told me they had been delivered in February. I never received them. Also, they had charged me a membership fee (I had declined membership) during the call mentioned above I asked about that and he told me that to get a discounted price I had to be a member.

I told him I didn’t want a membership. They did refund the membership payment. After a couple of more months and still no glasses, I called again and spoke to a woman who told me they were on the way but, because they were shipped internationally, it may take a couple to a few more weeks. She didn’t mention that they had been shipped like the first guy had said. I was on the Internet today to find a number for the company so that I could call again and found ripoffrepor.com and saw many of the same complaints.