VIP Napa Auto Pro Was cheated with a repair that was not needed London ON
I recently had my van towed here with a broken transaxle thinking they would treat me fairly. Dan *looks* to be trustworthy. His mechanic who worked on my vehicle does not. The price for the repair of $670 tax in seemed to be a fair price and the repair seemed to be fine. The next day I took the van to an oil change place and they told me transmission fluid was leaking and the affected area had not been cleaned up properly. So I took it back to Autopro and Dan told me he would take care of it for me. He told me he would put on a Axle Shaft Seal and that would be "on him" since it should have been done the day prior. When I came back to check on how things were going, they told me they took my vehicle for a test drive which I never authorized them to do. I never authorized them to drive my vehicle off the property. They told me the van was overheating due to a crack in the Engine Heater Hose assembly and it would have to be replaced. Strange that the van was not overheating when I brought it to them but suddenly it started to do so as soon as it was with them. Dan kept repeating "I'll give you a good deal" without giving me the actual price. He told me he would not let it go without being repaired - holding my vehicle hostage. In the end he did not give me a "good deal" or keep his word. I ended up paying $247+tax for the Engine Heater Hose Assembly (which I probably didn't need). I googled it and could have gotten it for much less elsewhere. If you have a repair done here and find something wrong they find something else they can charge you for. I do not trust them and would not bring my vehicle back here again. They cheat you and lie through their teeth. Do not recommend.