VIP Travel Reservation Buck Vacations LLC Unauthorized deductions for contrived fees. Port Orange, Florida
I received a letter form VIP Travel about resuming fees for access to VIP website. I did not call to resume paying fees. Additionally, my husband was contacted by phone and informed the individual that we were not interested. The Company proceeded to deduct $315 from my account with consent or permission.
1 Updates & Rebuttals
Tanishab30
St. Louis,Missouri,
United States of America
VIP
#2Author of original report
Thu, June 07, 2012
The company stated they would refund half the money. I am still waiting for that to occur. However, they were very professional and accessible. According to them I should receive the refund soon. I appreciate their willingness to listen to my complaint and found out there was a loop-hole in the contract that allowed them to charge me each year. I had to put in writing to cancel the contract. I should know within days if this is all addressed, appropriately.