VIP Travel Reservations, Inc. attended time share in Williamsburg virginia. Offered me 2 night stay at any hotel in the next year. Port Orange Florida
Visited and toured time share in williamsburg, va in 2008. Was promised a certificate good for a 2 night stay in a hotel. Had to send $75 to use this certificate. the $75 would be refunded when I used the 2 night stay cert.They make you send a paper of 1st and 2nd choice of places you want to stay in advance of going.Have done it 2 times and each time they say no rooms avail. Am tired of this game .It is just a way to steal peoples money.Also received gas voucher for traveling to Williamsburg. $100 worth. They only ended up honoring 2 of them.Someone should stop all these people.
Debra
Ches., Virginia
U.S.A.
3 Updates & Rebuttals
Kara
Port Orange,Florida,
USA
Tried to travel after expiration
#4UPDATE Employee
Wed, September 29, 2010
Debra,
I looked up your voucher using the information in your complaint. I see you activated your voucher on 5/5/2008, this voucher is good for one year from the activation date. Travel would have to be completed by 5/5/2009. I also see that you sent in one request form for travel on 5/22/09 or 7/17/2009, both dates were after your expiration, which is not allowed and why your dates were rejected. I am sorry that it did not work out for you and that you were unable to travel sooner.
Kara Gallagher
Office Manager
Jayne
Hudson,New York,
United States of America
My letter from VIP
#4Consumer Comment
Sun, April 18, 2010
I have a letter from VIP "thank you for registering you World Class Retreat certificate with VIP Travel Reaservations. This certificate entitles you alnd a guest for 3 days and 2 night of hotel accommodations at one of over 600 locations in the United States, $100.00 in a gasoline rebate card, and $30.00 Dinner certificate".
Obviously VIP does do gasoline and dinners, not just travel as they put in their rebuttal.
They need to be investigated.
Kim with VIP
Port Orange,Florida,
USA
trying to help
#4
Thu, August 20, 2009
I'd like to start by saying that we have no Deb in our files in Chesapeake, VA, not sure if this is a third party complaint, but best if we are made aware of it so we can try to help, which I would love to do, but again noone by that name is in my system.
Furthermore, the gas certificate you were given was from a different company, not VIP travel. I do appologize if it did not work for you, but you would need to contact your sponsor to find out who is responsible for that part of it as VIP is strictly a travel agency, having nothing to do with gasoline.
Thank you,
Kim with VIP Travel
386-252-2332