Viralstyle They can't get an order right and can't be reached to fix it Tanpa, FL Internet
I ordered a shirt from these folks in September. When it arrived it was the wrong size. I was told to return it and they would send me the right one. I did, and had to pay the postage to rectify their error.
The replacement came, and it was the wrong model. I was told to resend which I again did at my expense.
Three weeks have passed and nothing! I'm now out the cost of the shirt, two shipping fees and still have no product. Adding insult to injury, they no longer answer their phones or respond to e-mails. These guys are all over Facebook promoting their product...buy at your own risk! Three months and twice the cost later I still hacve nothing but frustration to show for my effort and money.
1 Updates & Rebuttals
Josh W
Tampa,Florida,
USA
Want to make this right!
#2UPDATE Employee
Fri, November 13, 2015
Hi I'm the Customer Service Manager at Viralstyle. I took over a few months back and I would like to prove to you that we are committed to 100% customer satisfaction. I know this was almost a year ago but I want to see if I can reach out to you and make it right. This is not how we handel business and I do aopogize for the subpar experiance. Please contact me 813 518 8234 Josh W