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  • Report:  #1296576

Complaint Review: VIRGIN MOBILE

VIRGIN MOBILE BROADBAND 2 GO STOLE MY MONEY Internet

  • Reported By:
    TONKAWA — SPICEWOOD Texas USA
  • Submitted:
    Tue, March 29, 2016
  • Updated:
    Tue, March 29, 2016

I bought a brooadband2go hotspot and a 60 dollar-6gig wifi card and it never worked. I contacted customer service several times and have hours on the phone to no avail. The customer care representtives sound like they are from another country and cant understand?

At first they told me that it was a problem with the towers and the problem would be fixed quickly. That never happened. Then another "person"? tried to tell me it was my fault??? They told me that in order to refund my money it has to go through a process??? What. Time and time again they have told me nothing but lies.

So we are just supposed to send this guy money and get nothing in return? It certainly is that way. Through all of this I have called them about 10 times and each call was a half hour of run around. Since this I have lost out on tons of work and money. Lots! Tfhis out right sucks

I have never been treated like this from any company before. I certainly hope that we can get together and sue him for damages-loss of work. So they told me to buy another 60 dollar card and it might work?? MIGHT?? How can he simply just take our money?...How? Lies, Lies, and more Lies. I shall warn everyone about this so called company

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