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  • Report:  #1064629

Complaint Review: Virgin Mobile Broadband2Go

Virgin Mobile Broadband2Go does not provide 4G service as advertised & sold Internet

  • Reported By:
    Patricia — PHILLIPSBURG New Jersey
  • Submitted:
    Fri, July 05, 2013
  • Updated:
    Fri, July 05, 2013

Purchased Virgin Mobile Overdrive Pro6DB  & $120.00 Top Up card on June 26,2013......set up and activated account...was supposed to have unlimited 4G service  @ $55.00 per month.......could get no service at all...called every day ut got no service or refund..... had no service until 7/1 and only get 3G service...now they say only 3G service is available and only 6GB for $120.00.....this is crazy..I wanted this connection for easy with business but in less than  5 days they say I have used most of the 6Gb allowed....

how can advrtise & sell 4g service @$55.00 for unlimited use and then claim they do not have it in this area...whn buying thr wifi unit & top up card they said it was available....

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