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  • Report:  #655673

Complaint Review: Virginia Truck Center of Richmond Inc.

Virginia Truck Center of Richmond, Inc. Freightliner of Richmond, VA. InstaHeat Fuel Heater known defective. Ran 600,000 miles on 1 fuel tank. Paid for repairs not done. Income lost over $160,000. Chester, Virginia

  • Reported By:
    Robin — Dutton Virginia United States of America
  • Submitted:
    Wed, October 27, 2010
  • Updated:
    Wed, October 27, 2010
  • Virginia Truck Center of Richmond, Inc.
    901 W. Hundred Rd.
    Chester, Virginia
    United States of America
  • Phone:
    804-768-4600
  • Category:

InstaHeat Fuel Heaters were a known defective part, installed prior to our purchasing a 2007 Freightliner Classic XL  brand new.

No fuel moves from 1 tank to engine. We have, at our cost, replaced everything from engine to tank (lines, fittings, shut-off valves, etc.) we also paid to have both tanks cut open and cleaned out. Recently, we discovered and can prove now, that 1 tank was never cut open and cleaned.  With trying a different repair shop, not a Freightliner shop, we have been told that the problem all along is with these defective InstaHeat Fuel Heaters in the fuel tanks.  We have had 27 weeks without paychecks, a great financial loss of over $150,000, not to mention all repairs, even those not done were paid by us. We have put over 600,000 miles on this truck running on 1 tank!  If you have had an ongoing fuel problem like ours, please file a report, so we can get together and file a claim for this injustice.
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