Print the value of index0
  • Report:  #1474105

Complaint Review: Viridian Energy

Viridian Energy Viridian Energy Never paid me my refund due to me for over payment. Was told I never returned my verification postcard even though I did. Was told by representative via email that I had 30 days to send the card back and I was bound by the postcard contract and I failed to respond. I DID! Connecticut Norwalk Connecticut

  • Reported By:
    Laura — Wappingers Falls New York United States
  • Submitted:
    Sat, February 23, 2019
  • Updated:
    Sat, February 23, 2019
  • Viridian Energy
    535 Connecticut Ave
    Norwalk, Connecticut
    United States
  • Phone:
    1866-763-2508
  • Category:

Never paid me my refund due to me for over payment. Was told I never returned my verification postcard even though I did. Was told by representative via email that I had 30 days to send the card back and I was bound by the postcard contract and I failed to respond.

I DID! And I called several times. I am not sure how I am bound to a mass mailing postcard that was sent to many customers. What about the contract I signed when I originally signed up with them that states I would be refunded any overpayment.

And I called several times. I am not sure how I am bound to a mass mailing postcard that was sent to many customers. What about the contract I signed when I originally signed up with them that states I would be refunded any overpayment. Withheld my refund 

Respond to this Report!