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  • Report:  #1515826

Complaint Review: Virtual Shield

Virtual Shield They keep taking money after I cancelled my account

  • Reported By:
    Gypsy — Canada
  • Submitted:
    Sun, February 06, 2022
  • Updated:
    Sun, February 06, 2022
  • Virtual Shield
    United States
  • Phone:
  • Category:

I have emailed them numerous times to cancel my account. I do not use it, I no longer have the app, I have emailed them at LEAST 5 times and they have taken money from me TWICE since I said to cancel my account. They claim they have "received a ticket" to "look into my request" then ignore me (and take more money without my consent) when I tell them Netflix, Disney+ and other such services don't pull this crap.

Ya cancel yer Netflix; its cancelled, no more money taken. This is a nightmare. I'm on disability; I can't afford to keep paying for services I cancelled and do not use.

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