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  • Report:  #1343833

Complaint Review: Virtue Luxury Watches

Virtue Luxury Watches Don't fall for this scam Internet

  • Reported By:
    Jo Ann — De Soto Missouri USA
  • Submitted:
    Sat, December 17, 2016
  • Updated:
    Sat, December 17, 2016

I found this complaint already listed on this site.  I had the same experience.  A "luxury watch" was advertised for $5.99.  Trial or membership was not mentioned in the ad.  I received the watch, which was maybe worth $10, very plain and ordinary.  Didn't think much about it; only paid $5.99 for it.  However, in a few weeks, there was a $98 charge on my credit card.  Had a hard time tracking down what it was for, but eventually called the phone number listed on my statement.  After a long wait, I talked to an Asian speaking man, whom I could barely understand. 

He told me I didn't cancel my order within 14 days, so the $98 charge was not refundable.  He did agree to cancel my account, after I told him several times that I was not interested in any alternative program or remedies.  He still stood his ground that the $98 charge could not be refunded. 

After I told this person, repeatedly, that I was reporting them to the BBB - he didn't seem to care.  After several more minutes of going around and around, because I was not aware I was signing up for a trial period, he agreed to cancel my account immediately and refund 50% of the $98 charge.  He also said he would send me a confirmation email within 24 hrs. along with sending me some coupons, I think he said for restaurant discounts.  This remains to be seen.

I have a cheap watch that works, and have learned a tough lesson.  Please don't fall for these scams.  Even though the offer says nothing about a trial period, it can happen to you. 

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