Complaint Review: Visalia Skin Care

Do not be fooled by their offer of a free trial of their product.

Do not do any business with this company.

I ordered their free trial of skin care product off a social media advertisement.  Because I ordered the trial off my phone account on the social media account I never saw any terms or conditions.  I had no idea that there was a 14 day period in which I needed to cancel the subsricption that I had no idea I had signed up for.  

I also had no idea of a no return policy, meaning I can't dispute any charges made to my account after the 14 day trial period.  Customer service kept telling me by accepting the trial I had accepted their terms and conditions.  That I should have read the terms and conditions.  

How can I read something that didn't exist?  If I had been given a chance to read them, I would have never taken the free sample.  I told the operator multiple times I never saw the terms and conditons, it didn't matter to her.

They charged my account $85.95!  I was told by the operator that I have no recourse because I agreed to the terms and conditions.  They would fight any dispute I made from my bank by showing them that I did in fact agree to their terms and conditions and would not receive any money back.  

How is this fair business practice?  I see now that they purposely make the terms and conditions hard to find or even impossible in my case so they can take money from people.  

I hope with this report I can save others from getting ripped off like I was.  

Their product doesn't work.  They are out to take your money.