Viscom Technologies Ripoff Chaska Minnesota
Purchase the V2 Premier system. Within the first two months the computer had viruses and it crashed. The tech changed the motherboard. Five months later once again viruses and crashing. They changed the harddrive. Three months later - virus - crash, they changed harddrive. For the fourth time same thing. They are refusing to send a tech stating that because a virus was in the system that is what crashed the computer. They said I cannot use the recovery disk because it will not work because of the new harddrive. They said that I have to purchase Windows XP for fifty bucks to get the system up and running. I have a warranty for both the hardware and software. Now I have seventeen hundred dollar virused out computer that is under warranty that they are refusing to repair. If there is a class action, please include me.
Michelle
brooklyn, New York
U.S.A.
1 Updates & Rebuttals
John
Nanticoke,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#2Consumer Comment
Fri, July 08, 2005
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.
ShopNBC / Viscom Technologies Group (Minnesota)
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State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
http://www.ag.state.mn.us
Federal Trade Commission:
http://www.ftc.gov/opa/2003/04/valuevision.htm
http://www.ftc.gov/opa/2001/07/valuevision.htm
http://www.ftc.gov/opa/2001/08/fyi0145.htm
http://www.ftc.gov
Internet Fraud Complaint Center / Consumer complaint websites
http://www.ifccfbi.gov/index.asp
Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
http://www.viscom-usa.com
http://www.v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com
ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
http://www.shopnbc.com
http://www.vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244
Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
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Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
http://www.ecsusa.com
State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
http://caag.state.ca.us
Better Business Bureau in greater SanFrancisco area:
http://www.goldengatebbb.org
info@goldengate.bbb.org.
(California Residents)
California Department of Consumer Affairs:
http://www.dca.ca.gov
Federal Trade Commission:
Phone Number:1-877-382-4357
http://www.ftc.gov
Internet Fraud Complaint Center /Consumer complaint websites
http://www.ifccfbi.gov/index.asp
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"Don't look at what your getting elsewhere, look at what your not getting"
Big Jim Davidson
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