Complaint Review: Viscom Technology Group

I purchased V2Premier for $2500+,used it for two days and began to experience problems with the unit. As a "Communication Systems Specialish with 30+ years in Communications, I am more aware of electronics than most comsumers. Since the problems were never the same, it made pinpointing the cause difficult.

After waiting 50 minutes for a live body I was told to call tech support. It was eventually dianosed as a faulty harddrive. A week later the harddrive was installed only for the installer to tell me I still had problems, however, he, like me, had to call the same numbers I did to get help and decided after 30 minutes his time was more valuable. I purchased the unit in March and still haven't a unit that was promised. Some of the software takes more trouble to reinstall than it is worth. This is my fourth pc purchase and by far the most discouraging.

Jerald
Springfield, Illinois