Complaint Review: Vision Quest - Sierra Satillite

This company came on our property at the request of our tenant and spliced into our existing satillite line for that apartment, then when the tenant moved they refused to move their satillite or restore our satillite cable. They also never got our permission to do the install in the first place which they should have being that we are a commercial property.

When the office was called a young "lady" identified herself as the customer service manager was rude, and unprofessional, furthermore she refused to allow me to speak to the general manager and told me "You can tell anybody you want to, if you want it fixed you will have to pay us $45.00 for a service call and $60-80 an hour for the repair." so I'm suppose to pay them to repair the damage that they caused.

I now know that the L.A. B.B.B. has a host of complaints about them and they should be shut down for their unprofessional service.

Lee
Banning, Florida
U.S.A.