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  • Report:  #1355321

Complaint Review: Vista Energy

Vista Energy Tricked me into ordering their service then overcharged me and harassed me about the overpriced bill Internet

  • Reported By:
    Emily — Yuba City California USA
  • Submitted:
    Fri, February 10, 2017
  • Updated:
    Fri, February 10, 2017

 Vista energy made me think they were with my utility company and trying to save me money by "locking" me in to a lower rate. All they really did was add extra "gas procurement" charge to my bill in addition to my paying my regular utility company for gas. Since signing up for this service my energy bill has been higher every month. I was locked into a one-year contract and if I canceled early I had to pay $100. I think I should've just paid the hundred dollars because I'm pretty sure that I spent a lot more than that over the course of the year paying their ridiculous charges. On top of all this they harassed me about my bill and threatened me numerous times. When I called to cancel my service they asked me why I wanted to cancel I told them the reason was because they had Deceived me to get me to sign up, overcharged me and harassed me. All they said was sorry. It was like they knew full well what had been done. If anyone comes to your door selling you something be very wary. PG&E will never come to your house trying to sell you anything.

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