Complaint Review: VistaPrint

I ordered from VistaPrint for the 2nd time this year for address labels. I just happened to look at my bank account statement online and saw a place called BusinessMax & they took out $9.95. I didn't pay it any mind, for I assumed I brought something from them. Later on I called my bank and noticed that my funds were lower than usual but I haven't touched my money. Spoke to a rep and what do you know BusinessMax has taken out another $9.95.

This time I'm not crazy, I called the company and they told me when I ordered my address labels from VistaPrint that I signed up for their membership. I didn't sign up for anything, they said they'd refund my money. Well they only refund me 1 payment they took and told me they weren't going to give me the rest of my money. Well after I got done with them, they decide to give me the rest of my money. No longer will I order from VistaPrint because I'm sure I'm not the only person that has gone through this yet they still want to deal with thieves as business partners.

QuaZirah
08021, New Jersey
U.S.A.